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2. PRIVACY POLICY

1. Data Controller

The data controller of the personal data collected through this website is:

EL RAMPÍ CYCLING, S.L.

Trade name: MUONIC SYSTEMS

NIF: ESB10625283

Address: C/ Ciutat Jardí, 1 – 17500 Ripoll (Girona) SPAIN

Email: info@muonic.eu

2. Data we may process

Depending on the relationship established with the user, MUONIC SYSTEMS may process data such as:

  • First and last name;
  • Company and professional position;
  • Email address;
  • Phone;
  • Information provided through forms;
  • Information related to business inquiries;
  • Data related to projects, demonstration requests, or automation needs;
  • Technical information necessary to evaluate a possible solution;
  • Data derived from communications maintained with us;
  • Technical data related to browsing the website when applicable.

MUONIC SYSTEMS does not intentionally request special categories of personal data through the general forms on the website.

3. Purposes of processing

The data may be processed for:

Addressing inquiries and requests

Responding to communications received through forms, email, phone, or other enabled channels.

Managing business relationships

Preparing proposals, budgets, demonstrations, pilots, automation projects, contracts, and business relationships.

Evaluating robotics and automation projects

Analyzing information provided by potential clients to determine the initial feasibility of a solution.

Managing clients, suppliers, and collaborators

Administering the professional relationships necessary to develop our activity.

Carrying out business communications

When there is consent or any other legal basis that allows it, we may send information about solutions, products, services, projects, or news related to MUONIC SYSTEMS.

Improving the website

Analyzing the functioning and use of the page when analytical tools are used and there is the corresponding legal basis or consent.

4. Legal basis

The processing may be based, depending on each case, on:

  • The consent of the data subject;
  • The application of pre-contractual measures requested by the data subject;
  • The execution of a contractual relationship;
  • The fulfillment of legal obligations;
  • The legitimate interest of the controller when legally applicable.

The user may withdraw their consent at any time when the processing is based on this legitimacy.

5. Data retention

The data will be retained for as long as necessary to fulfill the purpose for which it was collected and while there is a commercial or contractual relationship.

Subsequently, it may be properly blocked for the necessary periods to address any potential legal liabilities.

The data used for commercial communications will be retained until the interested party requests to stop receiving them or withdraws their consent when applicable.

6. Recipients of the data

The data will not be sold to third parties.

Certain information may be accessed by providers that offer necessary services for our activity, such as technology services, web hosting, email, CRM, consulting, logistics, or other professional providers, always within the corresponding legal framework.

When a project requires it, certain professional or technical data may be shared with manufacturers, integrators, or technology partners to study, prepare, or execute a solution requested by the client.

In these cases, the information communicated will be limited to what is reasonably necessary.

7. International transfers

MUONIC SYSTEMS works or may work with manufacturers and technology partners located outside the European Economic Area.

When it is necessary to transfer personal data to third countries, the guarantees required by the applicable regulations will be adopted, when applicable.

Whenever possible, the technical information used to study applications or projects will be shared while avoiding unnecessary personal data.

8. Rights of the data subjects

The user can exercise the rights recognized by data protection regulations, including:

  • Access;
  • Rectification;
  • Erasure;
  • Objection;
  • Restriction of processing;
  • Data portability, where applicable;
  • Withdrawal of consent.

To exercise them, you can contact:

info@muonic.eu

The request must allow identifying the data subject and specify the right they wish to exercise.

Additionally, the data subject has the right to file a complaint with the Spanish Agency for Data Protection (AEPD) when they believe that the processing of their data does not comply with the regulations.

9. Security

MUONIC SYSTEMS will implement reasonable technical and organizational measures to protect personal data against loss, alteration, unauthorized access, or unlawful processing.

10. Modifications

This Privacy Policy may be updated as a result of legal, technical changes, or due to the evolution of MUONIC SYSTEMS services.

Last updated: August 2026.